Privacy Policy
Effective Date:06/24/25
Charles River Orthodontics (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information obtained through our website at https://www.charlesriverortho.com (“Website”).
By using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information when you interact with our Website:
Personal Information
You may voluntarily provide us with personal information such as:
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Name
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Email address
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Phone number
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Appointment details or preferences
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Any other information you submit via contact forms or emails
Automatically Collected Information
When you visit our Website, we may collect technical data including:
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IP address
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Browser type and version
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Pages visited and time spent on the site
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Device type and operating system
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Referring URLs
We use cookies and similar technologies to enhance your experience. You can modify your browser settings to refuse cookies, but some Website features may not function properly.
2. How We Use Your Information
We use your information to:
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Respond to inquiries or appointment requests
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Provide orthodontic services and information
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Improve Website functionality and user experience
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Communicate practice updates, offers, or announcements (if you opt in)
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Comply with legal obligations
We will not sell or rent your personal information to third parties.
3. Sharing of Information
We may share your information with:
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Authorized staff and service providers who assist in operating our practice or Website
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Third-party services used for appointment booking, analytics, or marketing (e.g., Google Analytics)
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Law enforcement or government authorities if required by law
All third-party vendors are required to safeguard your information in accordance with applicable privacy laws.
4. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. However, no internet transmission or storage method is 100% secure.
5. Your Choices
You have the right to:
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Access the personal information we hold about you
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Request correction or deletion of your information
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Opt out of marketing communications at any time
To exercise these rights, please contact us at info@charlesriverortho.com or call (781) 444-8282.
6. Children’s Privacy
Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children without parental consent.
7. External Links
Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most recent version will be posted on this page with the effective date. Continued use of our Website constitutes your acceptance of any changes.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Charles River Orthodontics
331 Chestnut St, Needham, MA 02492
Phone: (781) 444-8282
Email: info@charlesriverortho.com